Policy

Refund Policy for Piercingshop Eg

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At Piercingshop Eg, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we offer the following refund policy:

Refund Eligibility
- Return Period: Items must be returned within the same day of delivery.
- Condition: Items must be unused and in their original packaging.

Return Process
1. Notify Us: Please contact our customer service within the same day of receiving your order to initiate a return.
2. Return Shipping: The item must be returned using the same courier service that delivered your order.
3. Shipping Costs: We will refund the full purchase price of the item. Please note that only the delivery cost will be covered by you.

Refund Timeline
- Once we receive and inspect the returned item, we will process your refund within 5-7 business days by the same payment method. 

Non-Refundable Items
- Items that have been used or are not in their original condition cannot be returned or refunded.

If you have any questions regarding our refund policy, please reach out to our customer service team at Sales@piercingshop-eg.com

Thank you for choosing Piercingshop EG